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A Safety Net for Tender Rejection


The Problem:

You’ve got a truckload of goods to send to a retailer’s warehouse. With DOT week around the corner, a late delivery will lead to unfulfilled orders and unhappy customers. As the clock is ticking, you open your TMS to discover that your primary carrier on the lane just rejected the tender.

What do you do?

You consult your routing guide, but the backup rates were quoted during the last RFP. One by one, your backup carriers reject the tender like falling dominoes. 

Sourcing a carrier via spot introduces additional hassle and uncertainty. You email a broker, who puts you on hold while he negotiates with an unfamiliar carrier. He offers you a quote, but it seems high. Is he taking advantage of your situation? With the clock winding down and a dozen other loads to deal with, you accept the bid and hope the truck arrives on time. 

This is an all-too-common scenario for supply chain teams in 2020. The spring of this year was the most volatile quarter in modern freight history. And in the summer, we witnessed soaring tender rejection rates that surpassed 2018 levels. With the tight market showing no signs of softening, logistics leaders need a safety net for their rejected tenders. 

Thankfully, there’s a better approach for backup and spot:

Digital freight networks like Convoy are built for tight and volatile markets like the one we face today. With technology for instant pricing, guaranteed coverage backed by machine learning, and competitive rates derived from thousands of qualified carriers bidding to win your business, Convoy can alleviate the burden of rejected tenders with backup and spot truckload services.

Read on to learn about the dynamics of tight freight markets, how backup and spot can fit into your transportation strategy, and how Convoy can provide flexible capacity to meet your needs in the current market and in any environment that lies ahead. 

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